Privacy Policy

Personal information we collect

Information you provide to us

Personal information you may provide to us through the Service or otherwise includes:

• Contact data, such as your first and last name, salutation, email address, billing and mailing addresses, professional title and company name, and phone number.
• Demographic data, such as your city, state, country of residence, postal code, and age.
• Account data, such as the username, display name, and password that you may set to establish an online account on the Service, photograph or picture, links to your profiles on social networks, preferences, content, information about projects, and any other information that you add to your account profile.
• Communications data based on our exchanges with you, including when you contact us through the Service, social media, or otherwise.
• Audiovisual recording data, such as video and audio recordings of you.
• Marketing data, such as your preferences for receiving our marketing communications and details about your engagement with them.
• User-generated content data, such as photos, images, music, videos, comments, feedback questions, messages, works of authorship, and other content or information that you generate, transmit, or otherwise make available on the Service, as well as associated metadata.
• Other data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

Third-party sources

We may combine personal information we receive from you with personal information we obtain from other sources, such as:

• Public sources, such as government agencies, public records, social media platforms, and other publicly available sources.
• Data providers, such as information services and data licensors.
• Partners, such as marketing partners and event co-sponsors.
• Service providers that provide services on our behalf or help us operate the Service or our business.
• Current users that invite their contacts to use the Service.
• Business transaction partners. We may receive personal information in connection with an actual or prospective business transaction, such as a merger, acquisition, or sale of assets.
• Third-party services, such as social media services, that you use to log into, or otherwise link to, your Service account.

Automatic data collection

We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, including:

• Device data, such as your computer or mobile device's operating system type and version, manufacturer and model, browser type, screen resolution, IP address, unique identifiers, language settings, and general location information.
• Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages, access times and duration of access, and whether you have opened our emails or clicked links within them.
• Communication interaction data such as your interactions with our email, text or other communications — we may do this through use of pixel tags (also known as clear GIFs), which may be embedded invisibly in our emails.

User invitations

We offer features that allow users to invite their contacts to use the Service, and we may collect contact details about these invitees so we can deliver their invitations. Please do not share someone's contact details with us unless you have permission to do so.

Tracking & Other Technologies

Cookies and other technologies

Some of the automatic collection described above is facilitated by the following technologies:

• Cookies, which are small text files that websites store on user devices and that allow web servers to record users' web browsing activities and remember their submissions, preferences, and login status as they navigate a site. Cookies used on our sites include both “session cookies” that are deleted when a session ends, “persistent cookies” that remain longer, “first party” cookies that we place and “third party” cookies that our third-party business partners and service providers place.
• Local storage technologies, like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data on your device outside of your browser in connection with specific applications.
• Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.

How we use your personal information

We may use your personal information for the following purposes or as otherwise described at the time of collection:

Service delivery and operations

• provide the Service and operate our business;
• enable security features of the Service;
• establish and maintain your user account on the Service;
• facilitate your invitations to contacts who you want to invite to use the Service;
• facilitate social features of the Service, such as by identifying and suggesting connections with other users;
• communicate with you about the Service, including by sending Service-related announcements, updates, security alerts, and support and administrative messages; and
• provide support for the Service, and respond to your requests, questions and feedback.

Service personalization

• understand your needs and interests;
• personalize your experience with the Service and our Service-related communications; and
• remember your selections and preferences as you navigate webpages.

Service improvement and analytics

We may use your personal information to analyze your usage of the Service, improve the Service, and develop new products and services.

Marketing

• Direct marketing. We may send you direct marketing communications and may personalize these messages based on your needs and interests. You may opt-out as described in the Opt-out of communications section below.

Compliance and protection

• comply with applicable laws, lawful requests, and legal process;
• protect our, your or others' rights, privacy, safety or property;
• audit our internal processes for compliance with legal and contractual requirements;
• enforce the terms and conditions that govern the Service; and
• prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity.

To create aggregated or anonymized data

We may create aggregated, de-identified or anonymized data from your personal information. We may use and share this data with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.

How we share your personal information

We may share your personal information with the following parties:

• Affiliates. Our corporate parent, subsidiaries, and affiliates.
• Service providers. Third parties that provide services on our behalf or help us operate the Service or our business (such as hosting, information technology, customer support, email delivery, AI providers, and website analytics).
• Third parties designated by you. We may share your personal information with third parties where you have instructed us or provided your consent to do so.
• Partners. Third parties with whom we partner, including parties with whom we jointly offer products or services.
• Professional advisors. Lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.
• Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for compliance and protection purposes.
• Other users. Your profile and user-generated content (except for messages) may be visible to other users of the Service and the public.
• Linked third-party services. If you log into the Service with, or otherwise link your Service account to, a social media or other third-party service, we may share your personal information with that third-party service.
• Business transferees. We may disclose personal information in the context of actual or prospective business transactions, such as a merger, acquisition, or sale of assets.

Your choices

Access, update, delete, or export your information

If you have registered for an account with us through the Service, you may review and update certain account information by logging into the account. To delete your account or request an export of your personal information, contact us at hello@opensession.co — these requests are currently handled manually.

Opt-out of communications

You may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us. Please note that if you choose to opt-out of marketing-related emails, you may continue to receive service-related and other non-marketing emails.

Cookies and other technologies

Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Please note that if you set your browser to disable cookies, the Service may not work properly. For more information about cookies, visit allaboutcookies.org.

Do Not Track

Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” signals. To find out more, visit allaboutdnt.com.

Declining to provide information

We need to collect personal information to provide certain services. If you do not provide the information we identify as required or mandatory, we may not be able to provide those services.

Other sites and services

The Service may contain links to websites, mobile applications, and other online services operated by third parties. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites, mobile applications or online services operated by third parties, and we are not responsible for their actions. We encourage you to read the privacy policies of the other websites, mobile applications and online services you use.

Security

Security risk is inherent in all internet and information technologies, and we cannot guarantee the security of your personal information.

International data transfer

We are headquartered in the United States and may use service providers that operate in other countries. Your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country.

Children

The Service is not intended for use by anyone under 18 years of age. If you are a parent or guardian of a child from whom you believe we have collected personal information in a manner prohibited by law, please contact us. If we learn that we have collected personal information through the Service from a child without the consent of the child's parent or guardian as required by law, we will comply with applicable legal requirements to delete the information.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service or other appropriate means. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your use of the Service after the effective date of any modified Privacy Policy indicates your acknowledging that the modified Privacy Policy applies to your interactions with the Service and our business.

Sub-processors

Open Session uses the following third-party sub-processors to provide the Service. These companies process customer data on our behalf in accordance with their own privacy and security standards.

We will update this list as sub-processors change. If you have questions, contact us at hello@opensession.co.

How to contact us

Email: hello@opensession.co